Last Updated: 11 March 2026
This Refund and Cancellation Policy outlines the rules and procedures related to refunds and cancellations for transactions made through this platform operated by DEEPAK ENTERPRISES / SANDEEP KUMAR SHARMA. By using our services, users agree to the terms described in this policy.
All payments made through the platform are processed digitally. Once a transaction is successfully completed, it cannot be cancelled directly by the user. Users are advised to verify payment details before confirming any transaction.
Wallet top-up transactions are generally non-refundable once the payment has been successfully processed and credited to the user's wallet account.
However, refunds may be considered in the following situations:
If a transaction fails but the amount is deducted from the user's bank account, the refund will usually be initiated automatically by the payment gateway or bank. The refund process may take 3–7 business days depending on the bank or payment provider.
If services are purchased using wallet balance, cancellation policies will depend on the specific service. If a cancellation request is approved, the refund amount may be credited back to the wallet or original payment method depending on the transaction type.
If any unauthorized or suspicious transaction is noticed, users should immediately contact customer support for investigation. Appropriate action will be taken after reviewing the request.
Approved refunds are typically processed within 3-5 business days. However, the time required for the amount to reflect in the bank account may vary depending on the user's bank or payment provider.
For any refund or cancellation related queries, please contact:
Email: deepakenterprises691@gmail.com